Last updated: April 3, 2025

This Privacy Policy describes how Sentre Healing LLC ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from sentrehealing.com (the “Site”), or otherwise interact with our services (collectively, the “Services”).

By using our Services, you agree to the practices outlined in this Privacy Policy. If you do not agree, please do not access or use the Site.

Changes to This Policy

We may update this policy to reflect operational, legal, or regulatory changes. Updated versions will be posted here with the revised "Last updated" date.

Information We Collect

We collect personal information to provide and improve our Services. This includes:

Information You Provide Directly

  • Contact details (name, email, phone, address)

  • Order & account information

  • Customer support communications

Information Collected Automatically

Using cookies and similar technologies, we collect:

  • Device and browser info

  • IP address and geolocation

  • Site usage patterns

Information from Third Parties

We may receive information from:

  • Shopify (our platform provider)

  • Payment processors

  • Advertising and analytics partners

How We Use Your Information

  • Fulfill orders and manage your account

  • Provide customer support

  • Send transactional and promotional emails

  • Improve our Services and marketing

  • Detect and prevent fraud

Cookies

We use cookies to improve your experience. You can manage cookie preferences in your browser settings.
Learn more about Shopify cookies: shopify.com/legal/cookies

Disclosure of Information

We may share your data with:

  • Service providers (e.g., shipping, payment, IT)

  • Business and marketing partners

  • Legal authorities, if required

  • In case of business transfers (e.g., merger)

We do not sell or share your sensitive personal data without your consent.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

Children’s Data

Our services are not intended for children. We do not knowingly collect data from users under 16 years old.

Security & Data Retention

We use reasonable safeguards to protect your data, but no system is completely secure. We retain data only as long as necessary to provide services or comply with legal obligations.

Your Rights

Depending on your location, you may have rights to:

  • Access or delete your data

  • Correct inaccurate information

  • Object or restrict data processing

  • Withdraw consent

  • Request data portability

  • Appeal denied requests

You can make requests by emailing us at support@sentrehealing.com. We may verify your identity before processing.

Complaints

If you're not satisfied with how we handle your data, contact us. Depending on your location, you may file a complaint with your local data authority.

International Transfers

We may process your data outside of your country. For transfers from Europe, we rely on Standard Contractual Clauses or similar safeguards.

Contact Us

If you have questions or wish to exercise your rights, please contact:

Sentre Healing LLC
📧 support@sentrehealing.com