Thank you for choosing Sentre Healing. We truly appreciate your trust in our wellness products and want you to feel confident and supported with every purchase.

đŸ’« Returns

Due to the personal and hygienic nature of our castor oil pack wrap, we only accept returns on unused and unopened items within 30 days of delivery.

To be eligible for a return:

  • The item must be unused, unworn, and in its original packaging.

  • You must provide proof of purchase (such as your order number or receipt).

  • We do not accept returns for items that have been opened or used.

We kindly ask that all customers thoroughly read the product description prior to purchase. We've taken great care to clearly describe the features, sizing, and benefits of our wrap so that you know exactly what to expect.

✹ Our Commitment to Quality

At Sentre, we’ve done our best to provide a thoughtfully designed, high-quality product that supports your wellness journey. Our wrap is designed to fit a wide range of body sizes and includes features we wish we’d had ourselves—because we use it too!

If you’re unsure about anything, we’re happy to help before you buy. Just send us a message!

🔁 Exchanges

We offer exchanges for defective, damaged, or incorrect items. Claims must be made within 7 days of delivery, and photos are required for all claims involving damage, defects, or missing items. Please email us with your order number and include photos clearly showing the issue.

đŸ’” Refunds

Once your return is received and inspected, we’ll notify you via email. If approved, a refund will be issued to your original method of payment. Please note that original shipping costs are non-refundable.

🚚 Return Shipping


 Customers are responsible for the cost of return shipping unless the product arrived damaged or an incorrect item was sent. We recommend using a trackable shipping service.

đŸ“© How to Start a Return

To begin your return, please email us at support@sentrehealing.com with your:

  • Full name

  • Order number

  • Reason for return

  • Photos (if claiming damage, defects, or missing items)

We’ll respond with return instructions within 1–2 business days.